Racingline Plug-In Power Control Module (PCM) Box Racingline Plug-In Power Control Module (PCM) Box Racingline RACINGLINE’S PLUG-IN TUNING BOX SOLUTION for VW / Audi / Cupra / Skoda 2.0 TSI GEN.4 not for US/Canada cars yet – coming soon Frustrating, isn’t it? The latest generation of 2.0 TSI ‘gen.4’ MQB EVO cars cannot yet be tuned via the traditional methods. PCM is RacingLine’s new tuning solution, developed exclusively for these cars such as Golf mk8 GTI, Golf mk8 R, Audi A3, S3 8Y, & Octavia vRS. PCM stands for ‘Power Control Module’ and is our way of bringing your new MQB EVO car to life with more power and torque. Easily installed, and easily removed at any time without a trace. FOR Golf mk8 GTI* 245PS 2021+,  ​Audi A3 8Y* 245PS 2020+ &  Skoda Octavia IV VRS 245PS 2020+ Model STOCK KW STAGE 1 KW GAINS STOCK NM STAGE 1 NM GAINS GOLF 8 GTI 180 212 32 370 420 50 APPLICABLE MODELS: Golf mk8 GTI* 245PS 2020+ ​Audi A3 8Y* 245PS 2020+ Skoda Octavia IV VRS 245PS 2020+ FOR Golf mk8 GTI Clubsport 2021+, Golf mk8 R 2022+, Arteon R* 2021+, Tiguan R* 2022+, ​Audi S3 8Y* 2022+, Cupra Leon IV 300PS 2020+ & Cupra Formentor 310PS 2020+ Model STOCK KW STAGE 1 KW GAINS STOCK NM STAGE 1 NM GAINS GOLF 8R 230 268 38 420 480 60 APPLICABLE MODELS:Golf mk8 GTI Clubsport 2020+ Golf mk8 R 2021+ Arteon R* 2021+ Tiguan R* 2021+ ​Audi S3 8Y* 2021+ Cupra Leon IV 300PS 2020+ Cupra Formentor 310PS 2020+ SUPERPOWERS. FOR YOUR CAR. Expect power increases of up to 40HP and 60Nm with supporting RacingLine hardware over the factory quoted numbers. Not only that, but it’s beautifully smooth and progressive gains, right throughout the rev-range. Two versions of PCM are available, to suit either the higher or lower output versions of the EA888 gen.4 engines. How does PCM work? PCM works by using our in-house developed calibration running on our standalone PCB, which communicates in parallel with the factory ECU. This communication route allows the PCM to safely optimise a variety of electronic sensor signals in real time, interfacing between the engine controls and its sensors. With multiple channels such as charge air pressure, ignition and fuelling controlled by the PCM computer, the result is increased power and torque across the whole powerband of the engine. We have carried tens of thousands of development miles of rigorous testing on our in-house dyno, on road and on track with numerous calibrations, across multiple cars and different hardware installations, allowing us to find the sweet spot for engine performance, drivability and safety. Track-proven Every product that carries the RacingLine logo has been thoroughly track-tested. And PCM is no exception. Why? Because only in hard track-use can we push the car’s engine to the limits, again and again. It’s reassuring to know that we’ve done the hard work so you can get on with enjoying your car! Hardware Compatible Right from the outset, PCM has been developed in conjunction with RacingLine’s latest Performance Parts for the MQB ‘evo’ cars. ​Whilst PCM has been developed to work perfectly on an unmodified stock car, it has also been calibrated to self-adapt to take full advantage of any RacingLine upgrades. ​So adding the RacingLine R600 EVO intake, plus our new Turbo Inlet Systems will really let the PCM extract the most from your engine. What fuel grade can I use? PCM has been designed to work with different fuel grades around the world, just like factory calibration does. Meaning it’s perfectly safe, whatever grade fuel you put in your tank. However, using a lower fuel grade will result in less power, meaning that a premium octane fuel is always advised. How does it compare to an OEM+ calibration? We’re completely honest about this: the PCM calibration is not as sophisticated as our OEM+ calibrations are. ​To keep the car smooth, safe and reliable, PCM’s power levels have to be kept lower than we anticipate for our OEM+ Stage 1 calibrations. ​But of course, you’ll love the power boost you get from PCM, combined with the drivability and efficiency gains. And with our free upgrade program, you can have a free OEM+ calibration as soon as it’s available if that’s the way you want to go! Perfect fitment. Just for MQB Evo cars. PCM has been designed with OE levels of quality in mind. With a stunning CNC machined housing, carbon fibre battery mounting bracket, perfect-fit wiring looms and matching mounting hardware, it will look right at home in your engine bay. Because PCM is only developed for the 2.0 TSI MQB EVO vehicle, you can be assured of perfect fitment. Can I install at home? PCM has a simple installation, providing you have a basic level of mechanical knowledge. The PCM unit sits above the battery, using the provided carbon fibre battery mount and hardware, while the wiring loom is plugged into existing sensors found at the top of the engine. Or for full peace of mind, all of our approved PCM dealers around the world can also install this for you, subject to labour charges. Video Player 00:00 01:30 What’s in the kit? Simple. Everything you need for install, in a kit specifically built for the MQB ‘evo’ cars with the 2.0 TSI EA888.4 engine. ​As well as the PCM box with its beautiful billet case, a carbon fibre bracket mounts it perfectly on top of the battery. The wiring loom is to the perfect length for your car. Finally a deactivation plug is included, should you ever choose to temporarily disconnect your PCM. Is PCM removable? PCM is completely removable, with no changes to be made to the hardware or software of the original car. We also include a PCM blanking unit, which plugs into the existing wiring loom and removes the PCM calibration, without having to remove any of the installed hardware. Does PCM affect warranty? It’s very clear – any tuning modification on your vehicle can invalidate your manufacturer’s engine & powertrain warranty. So if your dealer sees the PCM fitted, then they’d be entitled to reject a warranty claim on the engine or drivetrain. ​Of course, PCM is fully removable. With it removed, the car is returned to true stock, but whilst PCM leaves minimal trace to the ECU, it’s important to understand that there is no guarantee that this product is warranty safe and is installed at the customers’ own risk. PCM UPGRADE Free upgrade A popular part of RacingLine’s OEM+ software offering is our free of charge upgrades from Stage 1 all the way up to Stage 3 for all our customers, as long as local dealer upgrade conditions are satisfied. Being a part of the OEM+ family, the PCM is also eligible for our free engine ECU calibration upgrade path. This allows you to exchange your PCM box and receive an OEM+ tuned calibration for your ECU just as soon as it’s available*. Meaning that you can enjoy the extra power and torque that PCM provides in the meantime, safe in the knowledge that whenever available, you are entitled to upgrade to our OEM+ Stage 1 and 1+(plus Stage 2 or even 3 beyond that if applicable). This free upgrade offer can only be carried out if your PCM was supplied by one of our OEM+ Approved Software Dealers. You will have to be able to take your car to them for the upgrade to be carried out. * Dealer installation charges may apply. PCM UPGRADE Via your OEM+ dealer Upgrades are only applicable to the original purchaser, with proof of sale required from the supplying dealer. ​Whilst all of our RacingLine dealers can supply PCM for you, it’s very important to understand that only those RacingLine dealers that are also OEM+ software approved will be able to perform the free upgrade when that time comes.

Racingline Plug-In Power Control Module (PCM) Box

Code: VWR O 030000-IS20-E
$1,795.00
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RACINGLINE’S PLUG-IN TUNING BOX SOLUTION for VW / Audi / Cupra / Skoda 2.0 TSI GEN.4 not for US/Canada cars yet – coming soon

Frustrating, isn’t it? The latest generation of 2.0 TSI ‘gen.4’ MQB EVO cars cannot yet be tuned via the traditional methods.

PCM is RacingLine’s new tuning solution, developed exclusively for these cars such as Golf mk8 GTI, Golf mk8 R, Audi A3, S3 8Y, & Octavia vRS.

PCM stands for ‘Power Control Module’ and is our way of bringing your new MQB EVO car to life with more power and torque.

Easily installed, and easily removed at any time without a trace.


FOR Golf mk8 GTI* 245PS 2021+,  ​Audi A3 8Y* 245PS 2020+ &  Skoda Octavia IV VRS 245PS 2020+

Model STOCK KW STAGE 1 KW GAINS STOCK NM STAGE 1 NM GAINS
GOLF 8 GTI 180 212 32 370 420 50

APPLICABLE MODELS:

Golf mk8 GTI* 245PS 2020+

​Audi A3 8Y* 245PS 2020+

Skoda Octavia IV VRS 245PS 2020+


FOR Golf mk8 GTI Clubsport 2021+, Golf mk8 R 2022+, Arteon R* 2021+, Tiguan R* 2022+, ​Audi S3 8Y* 2022+, Cupra Leon IV 300PS 2020+ & Cupra Formentor 310PS 2020+

Model STOCK KW STAGE 1 KW GAINS STOCK NM STAGE 1 NM GAINS
GOLF 8R 230 268 38 420 480 60

APPLICABLE MODELS:
Golf mk8 GTI Clubsport 2020+

Golf mk8 R 2021+

Arteon R* 2021+

Tiguan R* 2021+

​Audi S3 8Y* 2021+

Cupra Leon IV 300PS 2020+

Cupra Formentor 310PS 2020+


SUPERPOWERS. FOR YOUR CAR.

Expect power increases of up to 40HP and 60Nm with supporting RacingLine hardware over the factory quoted numbers. Not only that, but it’s beautifully smooth and progressive gains, right throughout the rev-range.

Two versions of PCM are available, to suit either the higher or lower output versions of the EA888 gen.4 engines.

How does PCM work?

PCM works by using our in-house developed calibration running on our standalone PCB, which communicates in parallel with the factory ECU.

This communication route allows the PCM to safely optimise a variety of electronic sensor signals in real time, interfacing between the engine controls and its sensors. With multiple channels such as charge air pressure, ignition and fuelling controlled by the PCM computer, the result is increased power and torque across the whole powerband of the engine.

We have carried tens of thousands of development miles of rigorous testing on our in-house dyno, on road and on track with numerous calibrations, across multiple cars and different hardware installations, allowing us to find the sweet spot for engine performance, drivability and safety.

Track-proven

Every product that carries the RacingLine logo has been thoroughly track-tested. And PCM is no exception.

Why? Because only in hard track-use can we push the car’s engine to the limits, again and again. It’s reassuring to know that we’ve done the hard work so you can get on with enjoying your car!

Hardware Compatible

Right from the outset, PCM has been developed in conjunction with RacingLine’s latest Performance Parts for the MQB ‘evo’ cars.

​Whilst PCM has been developed to work perfectly on an unmodified stock car, it has also been calibrated to self-adapt to take full advantage of any RacingLine upgrades.

​So adding the RacingLine R600 EVO intake, plus our new Turbo Inlet Systems will really let the PCM extract the most from your engine.

What fuel grade can I use?

PCM has been designed to work with different fuel grades around the world, just like factory calibration does. Meaning it’s perfectly safe, whatever grade fuel you put in your tank.

However, using a lower fuel grade will result in less power, meaning that a premium octane fuel is always advised.

How does it compare to an OEM+ calibration?

We’re completely honest about this: the PCM calibration is not as sophisticated as our OEM+ calibrations are.

​To keep the car smooth, safe and reliable, PCM’s power levels have to be kept lower than we anticipate for our OEM+ Stage 1 calibrations.

​But of course, you’ll love the power boost you get from PCM, combined with the drivability and efficiency gains. And with our free upgrade program, you can have a free OEM+ calibration as soon as it’s available if that’s the way you want to go!

Perfect fitment. Just for MQB Evo cars.

PCM has been designed with OE levels of quality in mind. With a stunning CNC machined housing, carbon fibre battery mounting bracket, perfect-fit wiring looms and matching mounting hardware, it will look right at home in your engine bay. Because PCM is only developed for the 2.0 TSI MQB EVO vehicle, you can be assured of perfect fitment.

Can I install at home?

PCM has a simple installation, providing you have a basic level of mechanical knowledge. The PCM unit sits above the battery, using the provided carbon fibre battery mount and hardware, while the wiring loom is plugged into existing sensors found at the top of the engine.

Or for full peace of mind, all of our approved PCM dealers around the world can also install this for you, subject to labour charges.

Video Player

What’s in the kit?

Simple. Everything you need for install, in a kit specifically built for the MQB ‘evo’ cars with the 2.0 TSI EA888.4 engine.

​As well as the PCM box with its beautiful billet case, a carbon fibre bracket mounts it perfectly on top of the battery. The wiring loom is to the perfect length for your car. Finally a deactivation plug is included, should you ever choose to temporarily disconnect your PCM.

Is PCM removable?

PCM is completely removable, with no changes to be made to the hardware or software of the original car.

We also include a PCM blanking unit, which plugs into the existing wiring loom and removes the PCM calibration, without having to remove any of the installed hardware.

Does PCM affect warranty?

It’s very clear – any tuning modification on your vehicle can invalidate your manufacturer’s engine & powertrain warranty. So if your dealer sees the PCM fitted, then they’d be entitled to reject a warranty claim on the engine or drivetrain.

​Of course, PCM is fully removable. With it removed, the car is returned to true stock, but whilst PCM leaves minimal trace to the ECU, it’s important to understand that there is no guarantee that this product is warranty safe and is installed at the customers’ own risk.

PCM UPGRADE Free upgrade

A popular part of RacingLine’s OEM+ software offering is our free of charge upgrades from Stage 1 all the way up to Stage 3 for all our customers, as long as local dealer upgrade conditions are satisfied.

Being a part of the OEM+ family, the PCM is also eligible for our free engine ECU calibration upgrade path. This allows you to exchange your PCM box and receive an OEM+ tuned calibration for your ECU just as soon as it’s available*.

Meaning that you can enjoy the extra power and torque that PCM provides in the meantime, safe in the knowledge that whenever available, you are entitled to upgrade to our OEM+ Stage 1 and 1+(plus Stage 2 or even 3 beyond that if applicable).

This free upgrade offer can only be carried out if your PCM was supplied by one of our OEM+ Approved Software Dealers. You will have to be able to take your car to them for the upgrade to be carried out.

* Dealer installation charges may apply.

PCM UPGRADE Via your OEM+ dealer

Upgrades are only applicable to the original purchaser, with proof of sale required from the supplying dealer.

​Whilst all of our RacingLine dealers can supply PCM for you, it’s very important to understand that only those RacingLine dealers that are also OEM+ software approved will be able to perform the free upgrade when that time comes.

RACINGLINE’S PLUG-IN TUNING BOX SOLUTION for VW / Audi / Cupra / Skoda 2.0 TSI GEN.4 not for US/Canada cars yet – coming soon

Frustrating, isn’t it? The latest generation of 2.0 TSI ‘gen.4’ MQB EVO cars cannot yet be tuned via the traditional methods.

PCM is RacingLine’s new tuning solution, developed exclusively for these cars such as Golf mk8 GTI, Golf mk8 R, Audi A3, S3 8Y, & Octavia vRS.

PCM stands for ‘Power Control Module’ and is our way of bringing your new MQB EVO car to life with more power and torque.

Easily installed, and easily removed at any time without a trace.


FOR Golf mk8 GTI* 245PS 2021+,  ​Audi A3 8Y* 245PS 2020+ &  Skoda Octavia IV VRS 245PS 2020+

Model STOCK KW STAGE 1 KW GAINS STOCK NM STAGE 1 NM GAINS
GOLF 8 GTI 180 212 32 370 420 50

APPLICABLE MODELS:

Golf mk8 GTI* 245PS 2020+

​Audi A3 8Y* 245PS 2020+

Skoda Octavia IV VRS 245PS 2020+


FOR Golf mk8 GTI Clubsport 2021+, Golf mk8 R 2022+, Arteon R* 2021+, Tiguan R* 2022+, ​Audi S3 8Y* 2022+, Cupra Leon IV 300PS 2020+ & Cupra Formentor 310PS 2020+

Model STOCK KW STAGE 1 KW GAINS STOCK NM STAGE 1 NM GAINS
GOLF 8R 230 268 38 420 480 60

APPLICABLE MODELS:
Golf mk8 GTI Clubsport 2020+

Golf mk8 R 2021+

Arteon R* 2021+

Tiguan R* 2021+

​Audi S3 8Y* 2021+

Cupra Leon IV 300PS 2020+

Cupra Formentor 310PS 2020+


SUPERPOWERS. FOR YOUR CAR.

Expect power increases of up to 40HP and 60Nm with supporting RacingLine hardware over the factory quoted numbers. Not only that, but it’s beautifully smooth and progressive gains, right throughout the rev-range.

Two versions of PCM are available, to suit either the higher or lower output versions of the EA888 gen.4 engines.

How does PCM work?

PCM works by using our in-house developed calibration running on our standalone PCB, which communicates in parallel with the factory ECU.

This communication route allows the PCM to safely optimise a variety of electronic sensor signals in real time, interfacing between the engine controls and its sensors. With multiple channels such as charge air pressure, ignition and fuelling controlled by the PCM computer, the result is increased power and torque across the whole powerband of the engine.

We have carried tens of thousands of development miles of rigorous testing on our in-house dyno, on road and on track with numerous calibrations, across multiple cars and different hardware installations, allowing us to find the sweet spot for engine performance, drivability and safety.

Track-proven

Every product that carries the RacingLine logo has been thoroughly track-tested. And PCM is no exception.

Why? Because only in hard track-use can we push the car’s engine to the limits, again and again. It’s reassuring to know that we’ve done the hard work so you can get on with enjoying your car!

Hardware Compatible

Right from the outset, PCM has been developed in conjunction with RacingLine’s latest Performance Parts for the MQB ‘evo’ cars.

​Whilst PCM has been developed to work perfectly on an unmodified stock car, it has also been calibrated to self-adapt to take full advantage of any RacingLine upgrades.

​So adding the RacingLine R600 EVO intake, plus our new Turbo Inlet Systems will really let the PCM extract the most from your engine.

What fuel grade can I use?

PCM has been designed to work with different fuel grades around the world, just like factory calibration does. Meaning it’s perfectly safe, whatever grade fuel you put in your tank.

However, using a lower fuel grade will result in less power, meaning that a premium octane fuel is always advised.

How does it compare to an OEM+ calibration?

We’re completely honest about this: the PCM calibration is not as sophisticated as our OEM+ calibrations are.

​To keep the car smooth, safe and reliable, PCM’s power levels have to be kept lower than we anticipate for our OEM+ Stage 1 calibrations.

​But of course, you’ll love the power boost you get from PCM, combined with the drivability and efficiency gains. And with our free upgrade program, you can have a free OEM+ calibration as soon as it’s available if that’s the way you want to go!

Perfect fitment. Just for MQB Evo cars.

PCM has been designed with OE levels of quality in mind. With a stunning CNC machined housing, carbon fibre battery mounting bracket, perfect-fit wiring looms and matching mounting hardware, it will look right at home in your engine bay. Because PCM is only developed for the 2.0 TSI MQB EVO vehicle, you can be assured of perfect fitment.

Can I install at home?

PCM has a simple installation, providing you have a basic level of mechanical knowledge. The PCM unit sits above the battery, using the provided carbon fibre battery mount and hardware, while the wiring loom is plugged into existing sensors found at the top of the engine.

Or for full peace of mind, all of our approved PCM dealers around the world can also install this for you, subject to labour charges.

Video Player

What’s in the kit?

Simple. Everything you need for install, in a kit specifically built for the MQB ‘evo’ cars with the 2.0 TSI EA888.4 engine.

​As well as the PCM box with its beautiful billet case, a carbon fibre bracket mounts it perfectly on top of the battery. The wiring loom is to the perfect length for your car. Finally a deactivation plug is included, should you ever choose to temporarily disconnect your PCM.

Is PCM removable?

PCM is completely removable, with no changes to be made to the hardware or software of the original car.

We also include a PCM blanking unit, which plugs into the existing wiring loom and removes the PCM calibration, without having to remove any of the installed hardware.

Does PCM affect warranty?

It’s very clear – any tuning modification on your vehicle can invalidate your manufacturer’s engine & powertrain warranty. So if your dealer sees the PCM fitted, then they’d be entitled to reject a warranty claim on the engine or drivetrain.

​Of course, PCM is fully removable. With it removed, the car is returned to true stock, but whilst PCM leaves minimal trace to the ECU, it’s important to understand that there is no guarantee that this product is warranty safe and is installed at the customers’ own risk.

PCM UPGRADE Free upgrade

A popular part of RacingLine’s OEM+ software offering is our free of charge upgrades from Stage 1 all the way up to Stage 3 for all our customers, as long as local dealer upgrade conditions are satisfied.

Being a part of the OEM+ family, the PCM is also eligible for our free engine ECU calibration upgrade path. This allows you to exchange your PCM box and receive an OEM+ tuned calibration for your ECU just as soon as it’s available*.

Meaning that you can enjoy the extra power and torque that PCM provides in the meantime, safe in the knowledge that whenever available, you are entitled to upgrade to our OEM+ Stage 1 and 1+(plus Stage 2 or even 3 beyond that if applicable).

This free upgrade offer can only be carried out if your PCM was supplied by one of our OEM+ Approved Software Dealers. You will have to be able to take your car to them for the upgrade to be carried out.

* Dealer installation charges may apply.

PCM UPGRADE Via your OEM+ dealer

Upgrades are only applicable to the original purchaser, with proof of sale required from the supplying dealer.

​Whilst all of our RacingLine dealers can supply PCM for you, it’s very important to understand that only those RacingLine dealers that are also OEM+ software approved will be able to perform the free upgrade when that time comes.

Return Policy


Shipping

We understand how difficult it can be to find good quality parts at affordable prices. Our goal is to offer reliable parts at a price everyone can afford. We send out hundreds of parts every week through various courier companies. Unfortunately these companies do not offer freight insurance on our larger product range. 

Please note that with this product range we do offer shipping, however, these items are sent at buyer risk. Therefore, if you have ordered one of these panels and it sustains any damage during transit the onus falls onto the buyer. Obviously we are supplying a brand-new product and we intend for the product to arrive in the same condition it leaves our distribution centre - in a perfect, untouched condition. We have various procedures in place for checking, packing and wrapping these items to ensure there is minimal risk of damage occurring during transit, however, damage can still occur. We endeavour to be as transparent as possible with our customers to ensure they are aware there is always a risk of damage occurring during transit and, if damage does occur, the liability falls onto the buyer.

Some shipping/courier companies offer an insurance for shipments. Please contact us within 24 hrs of a purchase if you’d like to pay for an additional insurance.

To return the item you purchased, please mail it to:

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

 Returns, repairs and service

Until the nature of any fault is determined, the resolution Euro Kustoms can offer may vary. Where necessary, the item may need to be returned to determine fault/issue (see RETURNING ITEMS below regarding freight costs).

 

Once the fault/issue is clarified, Euro Kustoms may offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.

Where replacement is not possible, any refund offered may be less than the sale price, depending upon any contribution the owner may have made to the fault/failing.

Where the customer has contributed to the failure, or been misleading in their description of their issues,  Euro Kustoms may not accept the warranty claim. If the warranty claim is rejected, the item is to be returned to the customer at the customer cost. Freight cost not to exceed original freight cost. Where item was purchased with free postage, freight costs are to be set at 20% of the item cost. Payment to be made to  Euro Kustoms within 14 days of being notified of warranty rejection. Storage fees to apply beyond this time.

Where money is owed to Euro Kustoms for replacement and postage due to incorrect fitting of product,  Euro Kustoms is entitled to hold onto the item until payment is made. Storage fees to apply beyond 14 days at 5% of the original product cost until the credit expires.

The warranty is considered void if the item has been modified, altered or tampered with by a person (or persons) not authorised by  Euro Kustoms service.

At no time is  Euro Kustoms liable to pay any labour cost to fitting or re-fitting of a faulty product.

If a part has been incorrecty purchased or incorrectly sent  Euro Kustoms will work with the customer and the costs of the order will be covered by whoever is at fault. If  Euro Kustoms is responsibile for sending the incorrect item we will work with the customer to either exchange it for the correct part or organise a refund for the order amount only. At no time is  Euro Kustoms liable to pay any additional labour costs incurred

If the part has been altered in anyway to its original state the warranty, return or exchange may be void

**Ensure you read the RETURNING ITEMS information below prior to returning any product.**

Returning Items

If for any of the above reasons you are required to return an item, the following steps need to be followed:

Email info@EuroKustoms.com.au stating your order number, the item/s you wish to return, and the reason for the return.

Our customer service department will review your email and, if applicable, issue you a return authorisation (invoice) number which must be included on the address label. All other relevant information will be sent to you at this time.

Euro Kustoms will not accept the return of any item/s without an RMA attached.

To enable  Euro Kustoms to continue offering the very best price, freight arrangements vary depending upon the time that has expired since purchase.

Dispatch

Items are generally dispatched within 1-5 business days after payment is cleared however, please allow approximately 7- 10 business days for it to arrive. Buyers will be able to trace the delivery online with a unique tracking number.

Buyers have the full responsibility to provide us with the correct delivery address and mobile phone number on the checkout page before payment. Courier providers (not Australia Post) normally contact the buyer prior to the delivery day, however this is not always the case.

Any changes to address after checkout will not be considered as valid.

Euro Kustoms is not liable for any delay, losses and/or damage of items due to changes of delivery address after checkout, or mistakes made by buyers. This also includes failure to provide an answered phone number which is essential to facilitate delivery of bulky freight. Please be aware that PO Boxes cannot receive items above 25kg or longer than 1 metre. We highly recommend that you change your delivery address to a workplace for items that are large and bulky.

Where goods are sent through Australia Post, the buyer may receive a card in their letterbox indicating their item is available for pickup from their local post office.

A redelivery fee will be charged to buyers for items that are undeliverable and/or returned to AGR due to incorrect delivery address or unsuccessful delivery. Items will only be delivered during normal business hours (9am to 5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.