Please Note:  All QUICKJACK (AC-240 models) in Australia do not come with a power plug, therefore you will need to purchase & install a 3-Pin power plug onto the power unit lead and have approx. 2 litres of 'Dexron 3’ auto transmission fluid. These can be purchased from your local hardware and automotive stores. 

QuickJack is shipped in three boxes (excluding additional accessories). 

Shipping calculated separately. 

The New Generation ‘higher-lift’ Quick Jack model is here!

Quickjack's are now in stock & ready to be shipped out and we are offering discounts across the range. 

We're proud to be offering QuickJacks thanks to our partnership with Garage Vision Tek!

The main difference of the new ‘TL’ series models is the re-design & positioning of the pivoting lifting arms allowing for an additional 75mm of maximum lifting height over the previous models.  Other than this the actual collapsed height, footprint & external dimensions of the new generation ‘TL’ series models range is the same as the previous models. It is a seriously high quality solution-based product for both automotive domestic &/or commercial use.

Shipping is $150 flat rate to Sydney, Melbourne & Brisbane metro areas (commercial zoned address)

Residential addresses are quoted on a case by case basis, however this can be quite expensive option, so we encourage all orders to be delivered to a ‘commercial zoned’ address. Perhaps asking a friend or your local mechanic is a potential option. 

Accessories are also available to complement your purchase including Quick Jack Wall Mounts, Truck Adapter Sets & Pinch-Weld Blocks. 

NOTE:  All QUICKJACK (AC-240 models) in Australia do not come with a power plug, therefore you will need to purchase & install a 3-Pin power plug onto the power unit lead and have approx. 2 litres of 'Dexron 3’ auto transmission fluid. QuickJack is shipped in three boxes.

QuickJack is constantly improving and evolving to fit your automotive needs in the garage or on the track. 5000TL is the highly-anticipated sequel to the most popular automotive tool to ever hit the home garage or auto repair shop. With the ability to lift an extra 3-inches, 5000TL portable car lift provides more room to tackle every repair and maintenance task on vehicles weighing up to 5,000-lbs.

Through superior engineering and design, we've been able to produce an extra 3-inches of lifting height without sacrificing the overall dimensions that has made QuickJack a must-have in your garage. 5000TL still has an impressive 3" lowered height, 70" overall length, and 11" overall width.

The biggest difference between the 5000TL and BL-5000SLX is the lifting height, which has increased 3 inches. This provides ample room to perform all the common vehicle maintenance tasks and allows you the capability to perform even the most complicated repairs.

Overall dimensions have remained the same, so you'll continue to benefit from what made QuickJack so popular in the automotive community and that is it's super-low 3" lowered height. The minimum lifting point spread did change from 31.5" to 37", but this will not make a difference to the vast majority of 5000TL users.

Tech specs

Lifting capacity

5,000 lbs. (2,268 kg)

Lowered height

A - Frame only: 3" (76 mm) B - With 2" block: 3.5" (89 mm)

Lifting height

D - With 2" block: 21" (521 mm) E - With 3" block: 22" (546 mm) F - Max. height: 24" (616 mm) G - With adapters: 24" (597 mm) H - With adapters + pin: 26.75" (673 mm) Compare All Specifications

Lift point spread

I - Maximum: 60" (1,524 mm) J - Minimum: 37" (940 mm)

Frame dimensions (ea.)

K - Width: 11" (278 mm) L - Length: 70" (1,778 mm) A - Height (lowered): 3" (76 mm) Weight: 78 lbs. (35 kg)

Other specs

Time to full rise: 30 seconds Power unit weight: 15 lbs. (7 kg) Shipping dimensions (ea. frame):
73.5" (L) x 15.25" (W) x 5" (H)
(1,869 mm x 385 mm x 129 mm) Shipping weight: 240 lbs. (109 kg)

Euro Kustoms - Shipping, Returns & Refunds Policy

Last updated: 5 October 2025

Business Name: Euro Automotive Group Pty Ltd (trading as Euro Kustoms)
ABN: 98 629 757 035
Business Address: 8 Sir Joseph Banks Street, Botany NSW 2019, Australia
Email: info@eurokustoms.com.au
Phone: (+61) 451 513 339

1. Overview

Euro Kustoms supplies automotive parts and accessories and ships items Australia-wide via third-party courier services. This policy sets out our shipping practices, returns, refunds, warranties, and your rights under the Australian Consumer Law (ACL).

Due to the size, weight, or specialised nature of certain products, freight insurance is not always included. Unless additional insurance is arranged, goods are shipped at the buyer’s risk to the extent permitted by law.

2. Orders, Buyer Responsibilities & Transit Risk

• Buyers must provide accurate delivery details and a valid contact number at checkout.

• Items over 25kg or longer than 1 metre cannot be delivered to PO Boxes.

• Title and risk pass to the buyer upon dispatch, except where ACL applies.

• All items are inspected and packaged prior to dispatch.

• Euro Kustoms is not liable for loss or damage in transit unless additional freight insurance has been purchased.

• Optional freight insurance may be available and must be requested within 24 hours of purchase.

3. Stock Availability & Supply

• Stock availability is not guaranteed.

• Some products are custom-made, made-to-order, or imported.

• Estimated dispatch and delivery times are indicative only and may change without notice.

• Euro Kustoms is not responsible for delays caused by suppliers, manufacturers, importers, or couriers.

4. Dispatch & Delivery

• Orders are generally dispatched within 1–5 business days after payment clearance, unless otherwise stated.

• Delivery timeframes typically range from 7–10 business days, depending on location and courier.

• Tracking details are supplied for all shipments.

• Deliveries occur during standard business hours (weekdays only, excluding public holidays).

• Failed deliveries, incorrect addresses, or incomplete details may result in delays, returns, or redelivery fees.

5. Australian Consumer Law (ACL) Guarantees

Our goods come with guarantees that cannot be excluded under the ACL.

• For major failures, you are entitled to a refund, replacement, or repair.

• For minor failures, you are entitled to a repair or replacement.

• This policy does not limit or exclude any non-excludable rights under ACL.

6. Faulty Goods, Warranty & Damage Claims

• Claims must be lodged within 7 days of delivery, including order number and supporting evidence.

• Euro Kustoms may assess the product and/or liaise with the manufacturer or importer.

• Remedies may include repair, replacement, or refund (refunds are provided only where no other remedy is reasonably available).

Important conditions:

• Warranty may be void if the product has been modified, altered, incorrectly installed, or tampered with.

• Euro Kustoms is not liable for labour, diagnostic, fitting, or refitting costs.

• If customer actions contributed to the issue, remedies may be reduced or refused.

• Refunds for ACL-approved faults exclude shipping costs unless legally required.

• If a claim is rejected, the item will be returned at the customer’s cost.

• Storage fees of 10% of the item value per 14 days may apply after notification.

7. Change-of-Mind Returns (Discretionary)

• May be considered & determined at Euro Kustoms’ discretion within 7 days of delivery.

• Items must be unused, unfitted, and returned in original packaging & have a genuine reason for return.

• A 25% restocking fee applies.

• All return freight costs are the responsibility of the customer.

• Refunds are processed within 5–10 business days after inspection.

8. Order Cancellations

• Orders cancelled after placement but before dispatch or production incur a 25% restocking fee.

• Orders already dispatched are treated as returns.

9. Freight & Return Shipping Costs

• Shipping and handling fees are non-refundable.

• If free shipping was included, return freight is charged at 20% of the item value.

• Customers are responsible for ensuring returns are adequately packaged, insured, and traceable.

• Euro Kustoms is not responsible for items lost or damaged during return transit.

10. Non-Returnable & Excluded Items

Returns are not accepted for:

• Electrical items that have been installed or used.

• Custom-made, special-order, clearance, or discontinued items.

• Items marked “non-returnable”.

• Products damaged through misuse, incorrect installation, or unauthorised modification.

11. Returns Authorisation (RMA) Process

1. Email info@eurokustoms.com.au with:

   • Order number

   • Item(s) being returned

   • Reason for return (with photos where applicable)

2. Await written Return Authorisation (RMA) approval and instructions.

3. Clearly display the RMA number on the package.

4. Returns without an RMA will be refused.

12. Road-Use & Compliance Disclaimer

Unless expressly stated otherwise, products sold by Euro Kustoms are not certified for legal road use in Australia.

The customer is solely responsible for compliance with applicable laws and regulations. Euro Kustoms accepts no liability for damages or losses, penalties, defects, or enforcement actions arising from the use of non-compliant products.

13. Limitation of Liability

To the maximum extent permitted by law:

• Euro Kustoms excludes liability for indirect, incidental, or consequential loss, including loss of profit, loss of use, or business interruption.

• Liability for goods is limited, at Euro Kustoms’ discretion, to repair, replacement, or refund, except where Australian Consumer Law requires otherwise.

14. Force Majeure

Euro Kustoms is not liable for any delay or failure to perform its obligations where such delay or failure is caused by events beyond our reasonable control, including but not limited to supplier delays, manufacturing shortages, shipping congestion, port delays, customs clearance issues, industrial action, natural disasters, acts of government, or failures of courier or logistics providers.

15. Installation Responsibility

Unless expressly stated otherwise, products supplied by Euro Kustoms are intended to be installed by a suitably qualified professional.

Incorrect installation, failure to follow manufacturer instructions, or use outside the intended purpose may void any warranty and limit or exclude available remedies. Euro Kustoms accepts no responsibility for damage, faults, or losses arising from improper installation.

16. Governing Law & Jurisdiction

This policy and any disputes arising from it are governed by the laws of New South Wales, Australia. You agree that the courts of New South Wales have exclusive jurisdiction.

17. Contact Information

For all enquiries relating to shipping, returns, refunds, or warranties:

Email: info@eurokustoms.com.au
Phone: (+61) 451 513 339
Address: 8 Sir Joseph Banks Street, Botany NSW 2019, Australia